Note: These policies apply only to purchases made online at www.Marrsinglife.com.
We want you to be fully satisfied with every item that you purchase from Marrsing. Please open and inspect your product as soon as you receive it. Please notify us within five days so that we can assist you.
Broken or defective items must be reported within 5 days of receipt. Please retain all original packing materials and contact us by email at firstname.lastname@example.org or by phone at 860-322-9001. If the problem is the result of shipping damage, a manufacturing issue, or an error on our part, we will replace the item or we will refund the cost of the item.
We can offer refunds and replacements only if the item is returned within 30 days of purchase; after that time, a marrsing credit will be applied to your account.
All other returns must be initiated within 10 days of delivery. If you are not satisfied with an item for any reason, click here to print a copy of our Product Return Form and follow the instructions on the form.
Please note, you are responsible for return shipping costs, including shipping charges and any applicable duties and taxes. Marrsing Communications - 245 Broad Street # 660, Windsor, CT 06095 Email: Sales@marrsinglife.com Website: www.marrsinglife.com
Pack your shipment carefully! We can only refund you for items received in original packaging and undamaged, resalable condition. Any variation from this requirement may void the return or incur a restocking fee of up to 40% of the product cost.
Your return must include our Product Return Form. Return shipping charges are your responsibility. You may select the carrier of your choice. We recommend that you purchase insurance for any packages that you ship to us, since we cannot refund you for any items that are lost or damaged during the return shipment.
For orders paid by credit card, we will refund to the same credit card used for your original purchase. For orders paid by other methods, we will issue a Marrsing merchandise credit that can be applied to future purchases. Refunds cover product costs only, not shipping costs. Upon receipt of your return, we will notify you by email to confirm the total amount of your refund and related details.
All promotional offers are subject to adjustment due to returns, cancellations and exchanges. If you make a change to your order that results in a reduced order total, please be aware that you may no longer qualify for certain promotional discounts and free shipping. When an order becomes ineligible for a promotion, all related discounts and shipping charges will be deducted from your refund.
Products promoted or advertised as Final Sale will not be eligible for a credit of any kind. We cannot accept returns of Final Sale products, and we cannot reship the products to you unless you pay the return shipping fees within 5 days of notification.
Special Order products are made to order for you and are not eligible for return.